adultvideoscript dispute

Posted by jo2jo, 03-05-2010, 08:46 PM
Please beware. quick over view, the site says Instant download at payment. I signed up, paid via paypal. NO download link. So i click the nice live support help chat. The lady informs me that Instant Download is ONLY for Credit Card Purchases NOT paypal. So i requested a refund. She said billing would have to do this. So i instantly file a support ticket as well as began a paypal dispute. About 5 hours later the dispute is escelated, (digital goods, meaning i wont get my money back) and my AVS account is issued at the same time. I then email support again and tell them i have not downloaded anything and requested a refund BEFORE my account was issued as their website is misleading. They then delete my AVS account (so now i cant even access what i have paid for) and wont reply to my emails. I NEVER WAS ABLE TO DOWNLOAD SCRIPT!! they just TOOK MY MONEY via paypal escalation and DELETED MY ACCOUNT! this is terrible, the site is: http://www.adultvideoscript.com as well as http://www.clip-share.com/ (THIS IS A LIE ABOUT ME DOWNLOADING IT I DEMANDED HE PROVIDE ME WITH MY IP ADDRESS WHICH DOWNLOADED IT) here is our correspondence: Do you think people have nothing better to do than listening to you whine about receiving your software after the incredibly long wait of 5 hours? Seriously now, it's written on the website that it's not instant, you got it after only 5 hours (not days!), what exactly are you complaining about ? Or you simply want to get the script without paying, now that you already had access to download it ? I've checked the logs in our Client Area account, you have already downloaded it. Sincerely yours, Danny B. | Founder & CEO www.adultvideoscript.com On Fri, Mar 5, 2010 at 7:17 PM, wrote: Hi I will also be posting this and your live chat ladys text log on the same message boards that helped me find your site. to show how you have robbed me You are a scam artest. I hope your code is encoded well *******. You really should have just given me the refund. Good work earning 111$. ----------------------- AVS CONTACT FORM Name: joey Company: E-mail: my email Phone: 5xxxxxxx4 Details: I just bought your script via Paypal, your site says instant download this is not true. I want this refunded NOW. I will be getting a custom Video portal instead. I will reverse my credit card used on paypal if you do not refund this payment. you should also change you site to not LIE about instant Download.
Posted by DiegoRBaquero, 03-05-2010, 08:52 PM
Again, for all the people who do this, you should never request refund via Paypal without waiting some time and reading full website. But, they were not polite at all, tell them to $%&$%$ themselfs :p
Posted by jo2jo, 03-05-2010, 08:56 PM
oh i fully agree, and i sell web products so i know what you mean. but the thing is i wanted him to see that BEFORE i was issued an accoutn late and then he could say "OH well we delived" i only issued paypal dispute so that he would NOT make account, and he ofcorse did RIGHT after he escelated dispute, i have the order in my email box. dispute escalated, then a few min later here is your account info and download link. when he escalated the PP dispute right there my notes said DO NOT ISSUE ACCOUNT, IT WAS NOT INSTANT I WANT REFUND. really the thing is now i have NOTHING and am out 120$, i have no software and now no link to get it bc the people are mad at me.. what the hell!
Posted by DiegoRBaquero, 03-05-2010, 09:00 PM
That's very unfair, I will make sure to pass the voice about that politeless company. I hope they fix what they've done to you and your money.
Posted by jo2jo, 03-05-2010, 09:02 PM
thanks for the support, i mean guys im such a reasonable person too. i FULLY understand that the second a download link or access to a download of paid software is give NO refunds can be accepted. OF CORSE! this just makes since as the product has been delivered. like i said i sell digital products also via paypal so i know how this goes from the seller's side..ppl always try to screw u, i know! but to FIRST ignore my refund request before giving me download access access, THEN EVEN WORST TO CUT MY ACCESS AFTER SO I CAN GET NOTHING!. (actually first would be saying instant download access on website when its not) just tearing me up guys!
Posted by jo2jo, 03-07-2010, 04:50 PM
check out this reply i got, as im now simply asking to download what i have paid for, I have never downloaded it and they deleted my account thus i have no download link. From: AdultVideoScript (AVS) Sent: Sunday, March 07, 2010 12:28 PM To: Me Subject: Re: Account Deleted No, wrong, our site DIDN'T say instant download. And we really don't fall for explanations like: "I wanted instant download because I wanted to start working right away". Only fraudsters use such explanations. Any normal customer can wait 5 hours to have his order verified and to receive his software, as nobody launches his site in the same day. We are talking about 5 hours here, come on. You've been wasting several days just to argue, but complain about 5 hours. If you're paying $4000 for a website that's very good, it means you have a lot of money and don't care for a hundred bucks that you spent UNAWARE that delivery is not instant through PayPal as CLEARLY WRITTEN on the PayPal order page. Btw, did they deliver you a $4000 software instantly after you purchased with a PayPal account? Yeah, right. Please don't waste anymore of our time. If you want to use the software let us know. I will not reply to other kind of ostentative emails. Danny Sincerely yours, Danny B. | Founder & CEO www.adultvideoscript.com and then: http://209.85.135.132/search?q=cache...&hl=en&ct=clnk Google Cache, dated 27 Feb 2010 12:17:13 GMT "We reserve the right to request additional information from the Buyer in order to verify orders suspect of fraud, and NOT deliver the software immediately in such cases." Yeah, we've changed our terms right after YOU ordered. All because of you, and your $111 ) Stop spamming. Seriously. Sincerely yours, Danny B. | Founder & CEO www.adultvideoscript.com
Posted by DiegoRBaquero, 03-07-2010, 04:58 PM
Wow, I sent them email, haven't responded. They should at least refund you.
Posted by jo2jo, 03-07-2010, 05:01 PM
i really appreciate the support. Like i told this clown, as soon as i didnt get instant delivery of his software (and I then instatnly requested refund / pp dispute), i began looking again at other options and providers. I found a great custom solution that im having custom designed for my site now iPadPorn.com very simple, i never got his software download link, and i requested a refund before he issued my download link (i know he saw this before issuing dl link, as he first escalated PP dispute.) His site lies and still says instant download, when its really only instant download if you pay with a credit card (which i would have done had i known this, and even now i would not be MAD bc i would have gotten what i paid for and it was just a bad decision, this is different bc i used PP )
Posted by adultvideoscript, 03-08-2010, 08:49 AM
1. The order page that you have purchased from clearly states: - We reserve the right to request additional information from the Buyer in order to verify orders suspect of fraud, and NOT deliver the software immediately in such cases. - We encourage you to pay with VERIFIED PayPal accounts, and NO free-email addresses. Since you have paid with an unverified PayPal, we reserved the right to manually verify your order, as our terms CLEARLY STATE. - Your software was delivered after ONLY 5 HOURS! It's not instant, but it's not a long period of waiting either. There are companies delivering the software after 24/48 hours. You could not wait 5 hours to get it ? That's hard to believe. Nobody purchases a software to create his website in the same day. We take serious measures against software piracy, there are many who purchase our script with STOLEN or UNVERIFIED PayPal accounts, then sell "their" licenses on DP / WHT and other forums at half the price. The terms on the website are clear, if you purchase with Credit Card, through our credit card processor, that has a full range of anti-fraud tools, delivery is instant, as the system itself minimized fraud considerably and the risk of instant download is low. For PayPal orders, where PayPal doesn't make ANY automated verifictions, delivery is not instant in many cases (unverified accounts, accounts with free email, etc). We simply try to protect our hard work. You have received the software after only 5 hours! It is a more than reasonable delivery time (for non instant purchases as the website states). If you make such a big scandal because you didn't get it sooner, then I believe you had other intentions and you are now just frustrated that your dirty plan didn't work. And since you pasted some of our conversion, let me paste some too: " I hope your code is encoded well *******. You really should have just given me the refund." That is a direct threat that you will distribute/sell our source code. "im such a reasonable person too" A reasonable person can wait 5 hours to get his software, and doesn't make such a big scandal out of this, and doesn't make such threats, and doesn't use such language....because of 5 hours And yes, you have downloaded the software from the Client Area, we can see that in our logs, and your threat "I hope your code is encoded well A***E" clearly reffers to that. Last edited by anon-e-mouse; 03-10-2010 at 02:06 AM. Reason: merged posts
Posted by adultvideoscript, 03-08-2010, 09:57 AM
Quite a nice warm message from a 15 year old kid.
Posted by jo2jo, 03-08-2010, 11:22 AM
1 that message is not me, i woudl post here not send you some message like that. 2) provide my IP address YOU SAY I DOWNLAODED THE SOFTWARE WITH 5th time ive asked. (ive never had access to it) 3) This is the last email i got from you: Get a life, Internet troll. Sincerely yours, Danny B. | Founder & CEO www.adultvideoscript.com
Posted by jo2jo, 03-08-2010, 11:36 AM
wow, tell me this is a joke?? just bought with a credit card, its not instant EITHER..???? WHY DO YOU HAVE INSTANT DOWNLOAD ON YOUR SITE??? Website says: instant Download what i got after paying with credit card (i got same thing after paying with PayPal): Payment Receipt & Order Delivery As soon as your order is approved, you will receive by email your payment receipt and the license code/download link for the software you have ordered. [from his post above: The terms on the website are clear, if you purchase with Credit Card, through our credit card processor, that has a full range of anti-fraud tools, delivery is instant, as the system itself minimized fraud considerably and the risk of instant download is low. For PayPal orders, where PayPal doesn't make ANY automated verifictions, delivery is not instant in many cases (unverified accounts, accounts with free email, etc). ]
Posted by jo2jo, 03-08-2010, 11:43 AM
in fairness i did just get the instant order via CC (took about 10 min, no problem), but also in fairness i have NEVER RECEIVED MY INFO FROM MY PAYPAL ORDER, AND THAT MONEY IS LOST AS AVS ESCALATED MY CLAIM WITH PP AND THEN DELETED MY DOWNLOAD LINK MINUTES AFTER EMAILING IT TO ME. AVS HAS STATED I DOWNLOADED PRODUCT, WHICH IS WRONG, AND THEY REFUSED TO GIVE ME THE IP I USED TO DOWNLOAD THE PRODUCT, WHICH THEY SAY THEY HAVE LOGS OF.
Posted by Josh Allison, 03-08-2010, 02:05 PM
Kid, what I don't understand is you said you never got access to download the product but you said and I quote originally from your own starting post: "You are a scam artest. I hope your code is encoded well *******. You really should have just given me the refund." Now to me, that is implying you have the files and are threatening to distribute the files after you keep indicating you never got access to them? You are for one a compulsive liar, as well as that you are also dealing with software piracy laws here and they are major issues that you really do not want to get yourself involved in. You need to buckle down kid, you shouldn't of borrowed/stole mummy or daddy's PayPal account or credit card, whichever of the two and then bought the script and then demanded a refund after.. Even though you already attained there script by the looks of it. I believe AVS.com have been more than reasonable and still given you access to the files 5 hours later after there own verification checks which is quite the norm these days. Also, things aren't always as advertised - if something 'sounds good' then you need to start reading the smaller fine print on things as there will always be a catch or a 'but' or an 'if'.. In this case, further checks had to be made on your payment/account.
Posted by jo2jo, 03-08-2010, 02:08 PM
yes, this was implying that i would use my other credit card to buy it and get instant access. I still have never received my download for my paypal payed account. does that change your opinion? this is so clear, how can you not see that he robbed me i paid via paypal, he never issued license code or download code, then escalated PP claim so i could not get back money?? also, are you saying that because its perceived by you two that i threatened piracy, that i should now loose my 111$ ? no license, issue refund, i cant use software, license has NEVER BEEN ISSUED tks Last edited by jo2jo; 03-08-2010 at 02:12 PM.
Posted by Josh Allison, 03-08-2010, 02:12 PM
No it does not change my opinion. You are not making any sense making up these silly excuses and stories saying you're going to use a different credit card and buy it *again* and pocket yourself a further $111 after this current fiasco that apparently happened? It is not clear at all. You are also threatening this person by saying you are going to distribute his paid-software script? You are going to commit a crime, it is illegal, get it? This too is also 'so clear' - how can you not understand what you are saying or trying to achieve so stupidly and thoughtlessly?
Posted by jo2jo, 03-08-2010, 02:14 PM
are you saying that because its perceived by you two that i threatened piracy, that i should now loose my 111$ ? no license, issue refund, i cant use software, license has NEVER BEEN ISSUED. you cant use software with out the license code, which is checked online how is it so hard for you to understand that ive placed 2 orders, one a PP that i got scrwed on, then a second via CC so that i could get the software then file a CC reversal. is that not easy to follow?
Posted by SenseiSteve, 03-08-2010, 02:31 PM
So you're saying in effect you've received the software for a net of $111 - but that it took two orders to make that happen?
Posted by jo2jo, 03-08-2010, 02:42 PM
no, ive not received the license code for either payment, so the software is still useless, i just found this out for the first time, as i just today was able to download the software.
Posted by Josh Allison, 03-08-2010, 02:49 PM
You never said anything about making 2 orders until just now. So you're telling me that you made 1 order via PayPal and you didn't receive it straight away, so you ordered it again with a direct Credit Card payment and then got the software instantly - up to now dropping you out of $222 (2x$111)? .. You then got the software, then requested a refund from the Credit Card? It really does not work like that at all, seriously.. This is your own fault, because you lacked the patience.
Posted by jo2jo, 03-08-2010, 02:52 PM
i didnt say anything as i just made this order this morning about 2 hours ago.. no, what im telling you is i have made 2 orders, recieved 0 (thats ZERO) ACTIVATIONS CODES and 1 copy of the software. again, forget that i ordered with the CC, how is it fair to take my 111$ via PP and issue nothing simply because i escalated my dispute?
Posted by Josh Allison, 03-08-2010, 04:08 PM
Why did you make a second payment to buy the same piece of software when you are currently in dispute with your first order and getting a refund or access to the software you apparently didn't already get access to? It makes no sense..
Posted by cselzer, 03-08-2010, 04:12 PM
Did the OP troll himself, or is that just me?
Posted by UnderHost, 03-08-2010, 04:35 PM
Completely agree with the seller here OP since you submitted a paypal dispute they will not issue you a license since your money is on HOLD in paypal due to your threat they will simply win the dispute and you will lose 111$ simply due to your lack of patience and threat to the software developer. Move on and learn. you may also try to apologize to the seller and get your license, i'm sure they will more than happy to work with you after public/private excuse. Last edited by UnderHost; 03-08-2010 at 04:38 PM.
Posted by jo2jo, 03-08-2010, 04:49 PM
well i'll be honest, i have reversed the charge on the CC i used to fund paypal with as well as the new order so the seller may have his money now, but its about to be yanked back again. There is no reason, even if i make a threat, that if i dont receive a product i should have to pay anything. This threat came well after the seller deleted my AVS account and Escalated the PP claim, thus taking my money when he knew he was going to deliver nothing (BEFORE THE THREAT GUYS) The seller esceleated my PP claim, THEN issued me an account, when in the claim, and in an email before the claim i said i wanted a refund because his site says instant and his live help then tells me its not instant.
Posted by adultvideoscript, 03-08-2010, 05:04 PM
Seems like while trying to prove at any cost (even the cost of another license) that we are frauds, you have proven the EXACT contrary. That we follow the terms on our website, that we don't ROB people like your thread implies. Anyway, thank you for another purchase. You have received the software, AGAIN, instantly, as it was a credit card purchase passing the automated antifraud filters. Not refundable as the EULA implies. As for the first license, we have blocked your Client Area access right after you have created a PayPal non-delivery complaint, which resulted in the funds being deducted from our account. Plus, you have threatened that you will distribute our "poorly" encoded code, as revenge. If you cancel the PayPal dispute, and the chargeback, that you mentioned yourself, we will gladly re-activate your client area for the first license. People seem to also back us in our efforts to make you understand that this whole thing was just a big exageration from your side... I would also like to ask a WHT admin or moderator to delete or at least change this thread's title to something more realistic, as we have definetely not robbed anyone. You got the software first time, you got the software the second time as well, you even admited that, so that proves we are not robbers.
Posted by jo2jo, 03-08-2010, 05:05 PM
i cant be any more clear about this, i never got the software the first time. and with no license its all useless, this is the first time AVS has made a somewhat reasonable offer. just look at the tone in his other emails to me. Please also answer this: Can i use any of the software with out your license? i have had 0 licenses issued.
Posted by adultvideoscript, 03-08-2010, 05:09 PM
It's not useless. You haven't even bothered to look on the website. It says "comes with 100% unencoded source codes". That means it has no protection, no license key. We trust our customers, we take our risk to release an unencoded software, that's why we manually verify PayPal orders...but people like you make us wonder if we should continue like this or encode our script like other companies. So you have the script now, you don't need a license key, you own 2 licenses (license is not a thing, it's a right), you can do 2 websites with them. Anymore clarification? Now I suggest to change that thread title...and stop misleading people. Everyone told you that you are not right, you should start considering that. Let's stop this cheap circus. Seems like UnderHost has a point. Cancel the PayPal dispute, delete/change this thread (i'll take that as an excuse) and we will reactivate your Client Area. Last edited by anon-e-mouse; 03-10-2010 at 02:08 AM. Reason: merged posts
Posted by anon-e-mouse, 03-08-2010, 05:59 PM
The OP can't delete the thread or change the title.
Posted by adultvideoscript, 03-08-2010, 06:13 PM
An Administrator or Moderator maybe ? Can you do that ?
Posted by DiegoRBaquero, 03-08-2010, 06:16 PM
I'm sorry for all messages I sent to you, it just really pisses me off when somebody is scammed... I retract myself and apologize for all.
Posted by adultvideoscript, 03-08-2010, 06:33 PM
Let's hope Joey feels the same way and decides to solve this amiably.
Posted by Dustin B Cisneros, 03-08-2010, 08:12 PM
You should seriously just refund and stop being childish. As for the OP dont worry about PayPal go directly to your bank.
Posted by IGXHost, 03-08-2010, 08:52 PM
If what AVS posted was really a message sent from you to them then I am highly concerned about your business practices and professionalism on the web.
Posted by ZKuJoe, 03-08-2010, 09:43 PM
Wow, jo2jo and Deroba are by far the 2 most immature and unprofessional members I have seen post this year. Axiohost will forever receive negative reviews from me due to the childishness and ignorance of their representative.
Posted by DiegoRBaquero, 03-08-2010, 10:04 PM
Yea, big big big mistake... but I do not represent AxioHost ownership or thoughts. Still, I'm 15 years old... can you understand? I need to grow up, and I accept that. Note: That e-mail was sent by me, from my personal e-mail and should not be related to AxioHost.
Posted by Outlaw Web Master, 03-08-2010, 10:11 PM
seems a cool script. the demo is quite active. maybe not the kind of stuff one usually sees here on wht. owm Last edited by Outlaw Web Master; 03-08-2010 at 10:15 PM.
Posted by Steven.C, 03-09-2010, 12:12 AM
I sort of disagree with this. Now adays, the instant gratification provided by internet purchases and instant delivery is commonplace. There are a lot of popular scripts that provide instant services/downloads for orders that pass their fraud checks. This is kind of dumb. If you intend to use the software, you should of just straightened out your first order.
Posted by Mark Edwards, 03-09-2010, 12:39 AM
This is what I was thinking. What an incredibly immature little fight.
Posted by Dustin B Cisneros, 03-09-2010, 01:38 AM
See one thing you gotta understand is no matter on how much you dont want your actions to represent AxioHost it does we understand your 15 but still you should of never sent that.
Posted by adultvideoscript, 03-09-2010, 04:42 AM
And we do offer instant download as well, but only for orders placed through our credit card processor, that has a full range automated anti-fraud filters. For direct PayPal purchases, it's not instant, the website clearly states that, he should have read that and should have purchased with credit card if he really wanted an instant delivery.
Posted by adultvideoscript, 03-09-2010, 04:45 AM
You don't seem to have read the whole thread. Please read all, then reply. You seem to have a different opinion then everyone else around.
Posted by adultvideoscript, 03-09-2010, 04:37 PM
Can someone delete or edit this thread ??? There are no moderators around ?
Posted by DiegoRBaquero, 03-09-2010, 05:54 PM
They should indeed change thread title, as he has offered his re activation, but, problem hasn't been solved yet. OP should accept re activation...
Posted by anon-e-mouse, 03-09-2010, 06:04 PM
Offered reactivation with conditions. Looks like blackmail to me
Posted by adultvideoscript, 03-09-2010, 06:22 PM
Money's not in our account, it has been deducted from our account, since he filed a complaint and a chargeback. No money, no software. Isn't that fair ? How is that a blackmail ? Also, Client Area is only a place where you can download the software distribution from. Which he already downloaded, and can freely use it. We don't block/protect software copies in any way. So while we don't have any money in our account anymore, he has the software and he can use it without a problem. How can you call that a blackmail ??? Please read the whole thread before jumping to wrong conclusions. This whole story is simple: - he purchased with paypal - got the unencoded/unprotected software few hours later - filled a complaint with paypal that he did not receive it instantly (even if our website states that delivery is not instant) - money was deducted from our account, most likely will return to his account - he has our software, he has all our source codes, he can freely use it, he can even illegally distribute it, like he threatened So how on earth are we blackmailing him ??? Last edited by anon-e-mouse; 03-10-2010 at 02:04 AM. Reason: merged posts
Posted by MattS, 03-09-2010, 10:04 PM
Judging by a brief whirl through this thread I'd say the OP was pretty stupid for ordering twice and trying to get a refund on both. As for adultvideoscript, PayPal will side with you unless the OP filed it as an "unauthorized charge" at which you're out of luck. So you should get your money after you provide screens to PayPal of your client area and him downloading the script (they will look at them and consider it as "shipped" if you will). Also mouse is not a toy, he's an intelligent person that's why he's an administrator. So demanding them to change something and then bashing them isn't the way to get what you want (unless you're looking to be banned at which you're on the right track )
Posted by DiegoRBaquero, 03-09-2010, 10:20 PM
Pictures or letting admin access your pc is always best choice to give proof... and we all can understand how things are. OP, if you charged back, and stole the software, I'm just going to say wow, revenge isn't a good thing.
Posted by adultvideoscript, 03-10-2010, 04:13 AM
I haven't bashed anyone, I have just asked for the thread title to be modified, since it is a lie, since it has been proven to be a lie, since most of the people here confirmed that it is a lie. It simply hurts our business by misleading people, and it hurts your forum as well, as such trash should not be here.
Posted by mattle, 03-10-2010, 12:28 PM
Am I the only one who sees this at the top of my page? Can we close this thread or take it somewhere else please?
Posted by adultvideoscript, 03-10-2010, 01:55 PM
Thank you for at least changing the title of the thread. True, this doesn't belong here.
Posted by amillerweb, 03-10-2010, 03:03 PM
I have been following this for awhile and now I want to put my two cents in. This is Web Hosting Talk.com, not Server Side Script Talk and Bash.com. I think issues like these are best left in email format. People wanting to bring issues relating to purchased software and not hosting up in these public HOSTING forums just wanting to pick a fight need to be cast out and banned. end rant
Posted by jo2jo, 03-13-2010, 03:21 AM
i dont see how you can say that when every single thing i have stated in this thread is the truth and fact. I acted professional when i didn't get the instant download and proceeded to requested a refund from Adult Video Script website live help chat. The lady said no problem, and paying by paypal is never instant, just email billing and they will refund you. so i emailed billing and started paypal dispute so seller would see not to issue me download link. What then happened was not professional, AVS, IN THIS EXACT ORDER: Escalated paypal dispute, then issued me my download link. The paypal dispute clearly said, and AVS had to have read, "Please do not issue me download info or license, i will not be using your software as it was not instant download as advertised" however he still issued me download link, when he knew i wanted a refund and escalated the dispute so i would 100% loose my money and have no recourse, also this shows he clearly did not think my order was fraud.

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