Phpmyadmin and Webmail access problem from cpanel
Posted by Doctor_Web, 09-07-2007, 01:02 PM Hello, we have a important problem with our cPanel for all of our cuestomers. The access to these services are broken. We cannot access to 3thdparty software like these: Webmail and phpmyadmin. When we go access to our webmail service, example (Horde) take this error: When we go access to our phpmyadmin servce take this error: These problem comming after the last cPanel upgrade. Please help us about this issue! Thanks,
Posted by Patrick, 09-07-2007, 01:14 PM What cPanel are you running? EDGE, CURRENT or RELEASE? Also, have you tried the obvious: /scripts/upcp --force
Posted by Doctor_Web, 09-07-2007, 01:18 PM Thanks Pat, we are running cPanel 11 current.
Posted by Patrick, 09-07-2007, 01:26 PM Well, there's obviously some files missing and I have yet to experience that with the CURRENT build. Your best bet is to force an upgrade, maybe even switch to the RELEASE build, and if that still fails submit a trouble ticket to cPanel.
Posted by Doctor_Web, 09-08-2007, 04:45 AM Ok, we have the solution: The problem was that cpanel requires some postgresql libraries, which were not installed or missing. I had to install these, and then updated cpanel. This is the solution! Thank you Path,
Posted by MiloHill, 09-15-2007, 01:52 PM Hi, I have the same problem, would you mind telling me what was missing? Thanks Milo
Posted by jon-f, 09-15-2007, 09:41 PM ewww, Im really getting fed up with cpanel lately, these upgrades are really becoming annoying when they break everything. I had the same problem so I tried a few different things to get it working, finally did. left auto updates on by mistake lo and behold this morning complaints about horde and phpmyadmin not working.
Posted by Patrick, 09-15-2007, 09:45 PM What issue were you experiencing with Horde? Is it logging people in and out, or just not working at all?
Posted by jon-f, 09-16-2007, 03:23 AM well before, was blank page, then that failed to include log error, then redirecting improperly. I notice too the cpanel php has problems with libmysqlclient. I finally fixed the horde issue by recompiling cpanel php, still get the libmysqlclient error. I just got auto updates off for now. Cpanel support is probably getting sick of me putting in tickets then fixing the issue before they look but I never had good luck with them. Lets hope it all straightens out.
Posted by MiloHill, 09-16-2007, 05:39 AM Ok, cpanel tech support gave me this fix which seemed to work and everything is back to normal: Their fix: "We fixed it by copying over the binaries from /var/cpanel/3rdparty/bin to /usr/local/cpanel/bin/3rdparty for PHP"