Knowledgebase

All mail going to Yahoo! Spam Box.. ideas?

Posted by AbsoluteNetwork, 09-17-2008, 02:36 PM

All the mail coming from my server goes the the Yahoo Spam box.. i have setup the domain keys and Reverse DNS is setup at correctly. Here is an example: Return-Path: Authentication-Results: mta138.mail.re1.yahoo.com from=mydomain.com; domainkeys=pass (ok) Received: from [[MYIP]] (EHLO server.mydomain.com) ([[MYIP]]) by mta138.mail.re1.yahoo.com with SMTP; Wed, 17 Sep 2008 11:24:25 -0700 DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=default; d=mydomain.com; h=Received:From:Toubjectate:Message-ID:MIME-Version:Content-Type:X-Mailer:X-MimeOLE:Thread-Index:X-AntiAbuse:X-AntiAbuse:X-AntiAbuse:X-AntiAbuse:X-AntiAbuse; b=WXsGplIBpj98TvtQ57TyYCR6mWgjtw0QPoWNAPdsVzvICw2erR4eLmzN7eL8q/aEUidyB5ZaY/KQeFBX/mdusOLZWNyTImyjFB7JTw764d9YsCpPV9m9rss8c8UiqUy9; Received: from ip232-11.ct.co.cr ([196.50.13.212] helo=computer) by server.mydomain.com with esmtpa (Exim 4.69) (envelope-from ) id 1Kg1hM-0003Fq-SM for yahooaddress@yahoo.com; Wed, 17 Sep 2008 14:24:23 -0400 From: Remitente verificado por DomainKeys "Some Account" Añadir remitente a Contactos To: Subject: test 6 Date: Wed, 17 Sep 2008 12:19:26 -0600 Message-ID: MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0036_01C918BF.A472B1D0" Thread-Index: AckY8erWUKRD5s9NQ4SMgMglCA2O6w== Content-Length: 1895 Any ideas why the mail is going to the SPAM Box ?? Appreciate the help!

---

Posted by AbsoluteNetwork, 09-17-2008, 02:39 PM

By the way.. it just happen with YAHOO MAIL.. HOTMAIL and GMAIL works perfect and goes straight to the INBOX.. just Yahoo send the emails to the SPAM box.

---

Posted by htbsales, 09-17-2008, 04:40 PM

Do you have reverse DNS entry setup for the hostname that you are using to send email? So for server.mydomain for example, there should be a reverse DNS entry for that IP address. You would typically need to submit this request through to your provider to complete on your behalf. The issues that we've had long ago have been related to those types of settings. The reverse DNS entry helps mail servers certify that mail is arriving from the "true" host that was listed in the message headers. You may want to start there as a troubleshooting step...

---

Posted by AbsoluteNetwork, 09-18-2008, 12:33 AM

yes i have reverse DNS setup. If i go to shell and i do the command: $shell: host [[myip]] returns: $shell: [[inverse-ip]].in-addr.arpa domain name pointer server.mydomain.com. if i do: $shell: host mydomain.com mydomain.com has address [[myip]] mydomain.com mail is handled by 0 mydomain.com so i think that should be ok... right?

---

Posted by prashant1979, 09-18-2008, 09:23 AM

Visit the URL http://help.yahoo.com/l/us/yahoo/mai...il/postmaster/ to contact Yahoo and get the domain or the IP of the mail server whitelisted in their system.

---

Also Read